Privacy Policy

Introduction

Welcome to SUSY, an AI learning platform developed by uptakeAI. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect and use your personal information and your rights in relation to that information.

uptakeAI is registered with the Information Commissioner's Office. ICO Registration Reference: ZB721992.

Personal data we collect

We collect the following categories of personal data:

• Contact information: your name, email address, job title, and organisation, collected when you submit an enquiry or register for a trial via our website.
• Usage data: information about how you use our website, including pages visited and time spent on the platform.
• Technical data: your IP address, browser type and version, collected automatically for security and service improvement purposes.

How we use your data

We use your data to:

• Respond to your enquiries and provide our services.
• Communicate with you about your account, updates, or relevant information.
• Improve and personalise our website and platform.
• Ensure the security and integrity of our service.

We rely on legitimate interests and, where required, your consent as our lawful basis for processing.

Sharing your data

We do not sell your personal data. We share data only where necessary to provide our services (for example, with our form submission processor, Formspree, which handles enquiry submissions on our behalf) or where required by law.

Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.

Your rights

You have the right to access, correct, or request deletion of your personal data. You also have the right to object to processing or request restriction of processing in certain circumstances. To exercise any of these rights, please contact us at elearning@uptakeai.co.uk.

Cookies

Our website uses essential cookies to ensure the site functions correctly. We do not use tracking or advertising cookies without your consent.

Changes to this policy

We may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date.

Contact us

If you have questions about this privacy policy or how we handle your data, please contact us at elearning@uptakeai.co.uk.