AI literacy built for housing,
by people who understand it.
Housing is regulated, relationship-led, and data-driven. Your people need AI literacy that reflects that - not generic training built for tech companies.
Developed in association with
DIN is the Disruptive Innovators Network, the leading membership organisation for housing associations embracing innovation. SUSY was built in direct partnership with DIN and its members, ensuring the content reflects the real challenges facing housing teams today.
The housing context
Why housing associations need AI literacy now
Housing is a sector under pressure. AI creates genuine opportunity - but only if your people know how to use it responsibly, consistently, and with confidence.
Regulatory and compliance pressure
GDPR, the Regulator of Social Housing, the Building Safety Act, and the EU AI Act all create compliance expectations around how AI is used with tenant data, in decision-making, and across operations. Your people need a shared foundation to navigate that responsibly.
Workforce scale and dispersal
Housing associations typically employ hundreds or thousands of people across dispersed teams. Face-to-face AI training cannot scale to everyone. SUSY was built specifically for this: scalable, self-led, social learning that reaches front-line staff as effectively as leadership.
Tenant sensitivity and trust
Tenant-facing roles require a different AI posture than back-office functions. Decisions that affect people's homes demand human judgement, transparency, and ethical grounding. SUSY embeds these principles into the role-specific content your teams actually use.
Role-specific learning
Ten pathways built for housing roles
Every person in your organisation starts in the pathway that matches their actual job. The AI use cases, scenarios, and examples are specific to how they work - not adapted from a generic template.
Each pathway works through all ten SUSY modules with housing-specific scenarios throughout.
From housing professionals
What housing teams say about SUSY
"Really easy to use and far more engaging than I expected. The housing-specific examples made it feel relevant rather than generic. I actually finished all the modules."
"The HR-specific examples were so relatable. I have done a lot of e-learning over the years and this is the first time I felt like the content was genuinely written for my job."
"The modules are fun, varied, and well-paced. Understanding AI through real examples rather than abstract theory made it click in a way I was not expecting."
Housing pricing
Priced for the scale of housing
Housing associations typically run large workforces. Our pricing reflects that - lower per-head cost at the scale you need, without compromising on quality or content.
- ✓Introduction to AI module
- ✓Ethics and Accountability module
- ✓Bespoke organisational context module
- ✓Branded portal or SCORM for LMS
- ✓Completion dashboard
- ✓All 10 modules across your housing pathway
- ✓All 10 role-specific pathways
- ✓Interactive videos and exercises
- ✓Champions programme guide
- ✓Live completion dashboard
- ✓White-labelling available
- ✓All 10 modules across your housing pathway
- ✓All 10 role-specific pathways
- ✓Interactive videos and exercises
- ✓Champions programme guide
- ✓Live completion dashboard
- ✓White-labelling available
- ✓Volume discounts from 500 seats
- ✓Custom bespoke modules
- ✓Dedicated account management
- ✓API integration for your LMS
- ✓Co-branded partnership option
All prices exclude VAT. Packages start from £4,200 for up to 120 seats.
Our housing partner
Built in association with DIN
DIN, the Disruptive Innovators Network, is the leading membership organisation for housing associations at the forefront of innovation and digital transformation. With members across the UK housing sector, DIN brings together the people shaping how housing organisations evolve.
SUSY was not built and then presented to housing. It was built with DIN and its members from the ground up. The pathways, scenarios, regulatory references, and role-specific examples all came from direct conversations with housing professionals about what AI literacy actually means in their context.
This partnership gives SUSY a level of sector credibility that no generic AI training platform can replicate.
Visit DIN
"SUSY represents exactly the kind of practical, sector-relevant AI learning that housing associations need. It moves beyond awareness into real capability."
Common questions
Questions from housing teams
Yes. SUSY is specifically designed to work across all levels and functions, from customer service officers and repairs coordinators to directors and board members. The Customer Service and Housing pathway is built around the scenarios and tools most relevant to front-line housing staff.
SUSY is aligned with regulatory expectations around data governance, staff competency, and responsible use of technology in housing. The Ethics and Accountability module and the bespoke organisational context module are both designed to connect directly to your existing policies and any regulatory frameworks that apply to your organisation.
Yes. The mandatory training tier (Modules 1 and 2 plus the bespoke context module) is specifically designed to meet organisational mandatory training requirements. We can typically build and deploy a bespoke context module within four to six weeks of engagement. Talk to us about your timeline.
Yes. SUSY delivers SCORM 1.2 and SCORM 2004 compliant packages that load into any compatible LMS. If you prefer not to use your LMS, the branded portal option means your teams access SUSY through a simple URL with no technical setup required on your side.
The bespoke module is built specifically for your organisation. It covers your AI policy, your approved tools, your data handling requirements, your tone of voice, and any sector-specific regulatory context that applies to you. uptakeAI builds this in collaboration with your L&D or HR lead and IT Lead so it can be included as part of the mandatory training tier.
Ready to build AI literacy across your housing organisation?
Book a demo or request a free trial. We respond within one working day.